Contact Information

Customer Support

For any questions, concerns, or feedback, please don't hesitate to reach out to our dedicated customer support team at support@jornea.shop. We're here to help and look forward to hearing from you.

Support Hours

Our customer support team is available to assist you from Monday to Friday, 9:00 AM – 6:00 PM EST. Please note that we respond to all inquiries within 1–2 business days. We appreciate your patience and understanding as we work to address your concerns promptly.

Order Inquiries

If you have a question about your order, please include your order number in the subject line of your email to help us assist you more efficiently. This will enable our team to quickly locate your order and provide you with the necessary information or support.

Store Information

Jornea is an online fashion store dedicated to providing you with the latest trends and styles. For any general inquiries or comments, you can reach out to us at support@jornea.shop. Our store name is Jornea, and we're committed to delivering exceptional service and products to our customers. Last updated: June 16, 2026